JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a recent industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

soft Services Executive - Job DescriptionKey Responsibilities

Oversee daily operations of non-technical facility services (cleaning, waste management, landscaping, pest control, catering, reception, mailroom, security)

Ensure all services meet quality standards and service level agreements

Maintain consistent service delivery across all facilities

Vendor Management

Manage relationships with multiple service providers and contractors

Monitor contractor performance through regular inspections

Ensure compliance with contracts and service agreements

Coordinate vendor schedules and resolve service issues

Negotiate contract renewals and new service agreements

Budget & Cost Control

Manage soft services budgets and track expenses

Identify cost-saving opportunities without compromising quality

Prepare financial reports and analyze spending patterns

Recommend efficiency improvements

Compliance & Safety

Ensure all services comply with health, safety,



and environmental regulations

Maintain proper documentation and records

Coordinate safety training for service staff

Implement hygiene and sanitation best practices

Quality Assurance

Conduct regular audits, inspections, and quality checks

Handle user feedback and resolve complaints promptly

Implement continuous improvement initiatives

Monitor and report on performance metrics

Stakeholder Communication

Serve as primary contact between occupants, management, and service providers

Communicate service schedules and planned activities

Coordinate with building management teams

Prepare regular performance reports for senior management

Required Qualifications

Bachelor's degree in Facility Management, Business Administration, or related field

2-4 years experience in facility or soft services management

Strong vendor management and negotiation skills

Knowledge of health and safety regulations

Excellent communication and problem-solving abilities

Proficiency in facility management software and MS Office focus to be event organization

If this resonates with you, we encourage you to apply even if you don’t meet all of the requirements below.



We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.

That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 soft service executive (Bengaluru)
🏢 JLL
📍 Bengaluru