:

- The Site Reliability Engineering Lead is a senior hands on technical leader within the Corporate Technology and Operations organization

- This teammate is accountable for elevating the reliability resiliency and operational excellence of critical enterprise platforms across hybrid cloud and onprem environments

Key Responsibilities:

- Reliability Engineering Automation
- Architect and deliver automation solutions that eliminate toil reduce MTTR and increase service resilience

- Experience in Ansible Puppet or Chef is a plus

- Implement intelligent alerting anomaly detection and event correlation leveraging AI and AIOps tools

- Guide and enforce SLO SLI adoption across product teams ensuring metrics inform decision making and prioritization

- Utilize Infrastructure as Code IaC tools for automating deployment of assets within cloud tenants

- Observability Operational Excellence
- Ensure operational readiness of applications and platforms through resiliency testing chaos engineering and failure mode validation

- Cross Functional Leadership Influence
- Partner with Delivery Architecture Security and Risk teams to embed reliability and resilience into design and execution

- Standardization Documentation
- Develop maintain and enforce runbooks response playbooks and automated recovery patterns

- Follow best practices and internal processes for Non Functional requirements to improve resiliency and reliability

- Mentorship Technical Development
- Coach and mentor Associate Skilled and Senior SREs to build technical depth and operational discipline

- Provide thought leadership in SRE methodologies cloud native operational patterns and automated reliability engineering

- Incident Leadership Production Operations

- Lead P1 P0 incident bridges and direct technical investigation efforts





- Perform hands on triage using logs traces metrics and application telemetry

- Drive mitigation recovery RCA development and follow through remediation

- Provide executive communications during major incidents

- Build operational automation based on recurring production issues

- Establish credibility through technical leadership during live service disruptions

Technical Requirements:

- 7 years of experience in Site Reliability Engineering DevOps Platform Engineering or Infrastructure Operations

- Deep hands on experience with distributed systems container orchestration Kubernetes and cloud native operational tooling

- Proficiency with automation and scripting languages Python Go PowerShell Ansible

- Strong understanding of observability platforms Splunk Dynatrace and event driven monitoring

- Proven leadership in major incident management and cross team technical coordination

- Strong grasp of networking Linux Unix internals and modern infrastructure patterns

- Excellent communication skills including executive level situational awareness during critical incidents

- Demonstrated ability to influence technical roadmaps and drive adoption of reliability best practices

Additional Responsibilities:

- Experience enabling large scale SRE transformations or modernization initiatives

- Demonstrated proficiency with GitLab Duo or similar AI technologies

- Familiarity with chaos engineering resilience assessments and service failure modeling

- Exposure to hybrid cloud and multi cloud operational frameworks

- Experience contributing to or leading Center for Enablement functions or Communities of Practice

- Expertise with highly regulated industries preferred

Preferred Skills:

Technology->Container Platform->Kubernetes,Technology->Devops->Ansible,Technology->DevOps->Site Reliability Engineering(SRE),Technology->OpenSystem->Python - OpenSystem

📌 Site Reliability Engineering Lead_Truist (Bengaluru)
🏢 Infosys
📍 Bengaluru