Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
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What You Will Do
Forward Deployed Engineering
Embed within product teams to deliver end-to-end AI/ML integrations — API orchestration, workflow management, and error handling — directly inside the host team's codebase and release processes.
Produce structured handover artefacts for every engagement: merged PRs, architecture notes, runbooks, observability dashboards, and knowledge transfer sessions.
Integration & Pipeline Engineering




Implement and extend Cognition's integration patterns — coordinator/extractor/mailbox services, Kafka pipeline patterns, and RESTful API contracts.
Own and scale the Cognition v3 architecture — data pre-processing, post-processing, the audit sub-system, and the Conduct integration pipeline — handling high message volumes with reliable throughput.
Instrument services with Prometheus and Grafana; maintain observability across Logic's owned components.
Key Initiatives (2026)
OCRaaS at scale — deliver the OCR-as-a-Service integration for eDiscovery and Conduct.
Mature as-a-Service patterns to simplify access to Cognition AI/ML capabilities across the product estate.
Enhanced attachment processing — extend the Cognition ingestion pipeline to handle larger attachments at higher throughput, removing current size and volume constraints for customers.
Cognition v3 reliability — harden the pre/post-processing communication surveillance

📌 Software Engineer IV (Bengaluru)
🏢 Smarsh
📍 Bengaluru