Personnel Management: Recruit, hire, and train service advisors, technicians, and support staff.

Scheduling: Coordinate daily work shifts and allocate repair tasks to technicians based on their individual skill levels.

Training &

- Development: Ensure technicians maintain up-to-date knowledge of vehicle technologies and manufacturer guidelines.

2.

Customer

Relations &

- Service Delivery

Satisfaction &

- Retention: Oversee the service lane to ensure smooth drop-offs, clear explanations of repair needs, and transparent pricing.

Escalations: Step in to resolve escalated customer complaints, ensuring transparent communication and fair resolution.

Quality Assurance: Ensure all vehicles undergo rigorous safety and quality checks before being returned to the customer.

- Business &




- Financial Management

Budgeting: Prepare and administer the department’s annual operating budget, focusing on cost control and revenue generation.

Performance Tracking: Monitor Key Performance Indicators (KPIs) such as Customer Satisfaction Index (CSI), labor efficiency, and warranty claims.

Inventory Control: Monitor and manage the supply of parts, specialty tools, and fluids needed for daily operations.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits

Cell phone reimbursement

Versatile schedule

Work Location: In person

📌 service manager for automobile (India)
🏢 WEMAKESOLUTIONS PVT.LTD.
📍 India