Location: River, Mettupalayam Road, Coimbatore
Salary: ₹25,000 – ₹30,000 per month + Incentives
Experience: 3+ years in automobile service, with relevant EV experience
Suryabala Group of Companies is a leading automobile group with 33+ years of experience in the automotive industry and a solid presence across Tamil Nadu with 50+ outlets. Our portfolio includes leading brands such as JCB, Honda, Ather, Suzuki, VinFast, River and other automotive brands.
Key Responsibilities
- Manage day-to-day service operations and workshop performance.
- Lead and supervise the service, technician and support teams.
- Ensure efficient vehicle diagnosis, repair, PDI and delivery processes.
- Handle EV-specific diagnostics, troubleshooting and technical issues.
- Monitor service quality, turnaround time and customer satisfaction.
- Ensure proper handling of EV batteries, high-voltage systems and safety procedures.
- Maintain workshop productivity,
spare parts usage and service standards.
- Handle customer complaints and ensure timely resolution.
- Track service KPIs, warranty claims and daily workshop reports.
- Coordinate with the OEM technical team for complex technical issues and escalations.
Candidate Profile
- 3+ years of experience in automobile service.
- EV service experience is mandatory.
- Strong knowledge of EV systems, diagnostics and high-voltage safety.
- Experience in leading and managing a workshop/service team.
- Valuable communication, customer-handling and problem-solving skills.
- Target-oriented with strong focus on service quality and customer satisfaction.
- Diploma/Degree in Automobile, Mechanical or Electrical Engineering preferred.
Interested candidates can mail their resume to
[email protected].
📌 Service Manager - River Coimbatore
🏢 Suryabala Group
📍 Coimbatore