TCS has been a outstanding pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. TCS is Hiring for Service Desk Analyst Experience Range : 4+ Yrs Job Location : Delho Interview Mode: Virtual Mode Must-Have - Provide advanced first-line support for devices, applications, and access issues

- Troubleshoot Windows 11 issues
- Manage accounts in AD, Entra ID
- O365 concepts
- Support Intune devices and resolve policy/app issues
- Perform SCCM troubleshooting
- Intune MDM
- Log and resolve incidents within SLAs
- Conduct initial problem analysis and document findings
- Assist users with OneDrive, Teams, Outlook, and Microsoft 365
- Monitor systems and infrastructure alerts
- Perform triage, correlate incidents, and assess impact
- Coordinate with resolver teams during outages
- SolarWinds knowledge
- Track service health and recurring alerts
- Support maintenance tasks and ensure uptime 15 years of Continuous Education.

📌 Service Desk Specialist (Delhi)
🏢 Tata Consultancy Services
📍 Delhi