Job Description – Field Collection ExecutivePosition: Field Collection Executive

Department: Collections

Industry: NBFC / Fintech

Employment Type: Full-Time

Location: Ghaziabad

Job SummaryWe are looking for a motivated and responsible Field Collection Executive to manage customer collections, follow up on outstanding payments, and ensure timely recovery of dues while maintaining skilled relationships with customers.
Key ResponsibilitiesVisit customers at their registered/residential/business locations for payment collection.
Follow up with customers regarding overdue payments and outstanding dues.
Achieve assigned daily, weekly, and monthly collection targets.
Explain payment options and assist customers with resolving payment-related queries.
Maintain accurate records of customer visits, collections, and follow-ups.
Submit daily collection and field visit reports to the reporting manager.
Handle customer interactions professionally and maintain good relationships.
Coordinate with the internal Collection/Operations team regarding difficult or overdue cases.
Follow company policies, collection procedures, and compliance guidelines.




RequirementsMinimum 12th Pass / Graduate preferred.
Experience in Field Collection, Loan Collection, Recovery, NBFC, Banking, or Finance will be preferred.
Freshers with good communication and field-work ability may also apply.
Good communication and negotiation skills.
Comfortable with extensive field travel.
Knowledge of the local area and local language is preferred.
Basic smartphone and application handling skills.
Must have a valid two-wheeler and driving license.
Key SkillsCustomer Handling
Collection & Recovery
Negotiation Skills
Communication Skills
Target-Oriented Approach
Field Visit Management
Basic Smartphone/Technology Skills

CompensationCTC: As per company standards and candidate experience.
BenefitsAttractive incentive structure based on performance.
Growth opportunities opportunities.
Training and on-the-job support.
Skilled working workplace.

Interested candidates can share their updated resume along with their contact details.

📌 Field Collection Executive Ghaziabad
🏢 Fintech Cloud Private
📍 Ghaziabad