Position Summary

We are looking for a proactive and experienced a Senior Product Software Engineer with strong analytical skills and a deep passion for problem-solving to join our product engineering team. This role is critical in ensuring customer success by focusing on new development and act on customer-reported issues and product defects.

This is a hands-on development role, requiring deep technical expertise, root cause analysis skills, and the ability to deliver robust, high-quality and long-term code fixes. Your work will involve reproducing complex issues reported from production environments, identifying root causes, implementing sustainable fixes, and contributing to platform stability and customer satisfaction.

The ideal candidate brings strong debugging skills, a deep understanding of system internals, and the ability to navigate latest plus legacy codebases. You will work closely with development leads, QA, product managers, customer support teams to resolve issues that are often business-critical or technically complex.





This is a high-impact role where your contributions will directly improve the product’s reliability, user trust, and engineering excellence, and you’ll have the opportunity to leave your mark on core components of our system.

Education:
- Bachelor's in engineering or equivalent degree.

Must have:
- 7+ years of experience in software development with at least 3+ years in debugging and fixing customer reported production issues.
- Solid experience in troubleshooting complex applications, systems, or network issues.
- Solid understanding of relevant technologies such as:
- Application servers, SQL Server, C#, WebAPI
- Proficiency with log analysis tools, monitoring systems, and debugging tools
- Experience with development through proprietary language and custom wrappers
- Experience in C#, .NET Core/.NET Framework
- Experience in ticketing and incident management systems (e.g., ServiceNow, Salesforce, Jira)
- Strong problem-solving

📌 Senior Product Software Engineer (Pune)
🏢 Wolters Kluwer (India) Private Limited - DXG
📍 Pune