Job Description: We are looking for enthusiastic and customer-focused Customer Executives to join our team. The ideal candidate should possess excellent communication skills, a positive attitude, and the ability to understand customer requirements while delivering exceptional service.

The role involves handling customer interactions through calls, resolving queries, promoting products/services, generating sales prospects, and maintaining strong customer relationships.

Key Responsibilities:
Handle inbound and outbound customer calls professionally.
Understand customer requirements and provide suitable solutions.
Promote products and services to prospective customers.
Generate and convert leads into successful sales (where applicable).
Resolve customer queries and provide excellent customer service.
Maintain accurate customer records and update CRM systems.
Build long-term relationships with customers.
Follow up with customers to ensure satisfaction and closure.
Achieve daily, weekly, and monthly performance targets.




Coordinate with internal teams for smooth customer support.
Eligibility Graduate (As per Process)
Excellent communication skills in English.
Customer-centric approach.
Basic computer knowledge.

Required Skills:
Customer Service
Customer Handling
Excellent Communication Skills
Inbound Calling
Outbound Calling
Customer Relationship Management (CRM)
Lead Generation
Lead Conversion
Follow-up Management
Problem Solving
Objection Handling
Active Listening
Time Management
MS Office / Basic Excel

Preferred Experience: Candidates with experience in any of the following will be preferred:
Customer Service
BPO
E-commerce Support

What We Offer:
Attractive Salary
Performance-Based Incentives
Career Growth Opportunities
Skilled Training
Friendly Work Workplace
Employee Recognition Programs

📌 Customer Service Executive Gurugram (India)
🏢 Elite Corporate Solutions
📍 India