We are entering an exciting period of growth and building the FrontlineXP Cape Town capability to deliver world-class workforce management solutions and scale operations. As a workforce transformation (WFT) Functional Consultant, you will work end-to-end with clients to design, configure, and implement cutting-edge technology that transforms frontline performance, productivity, and employee experience. Combining your expertise in WFT processes with a proactive, solutions-driven mindset, you’ll help organisations unlock efficiency while contributing to the growth of our agile, fast-moving consultancy. If you’re ambitious, innovative, and eager to contribute to the early stages of a dynamic consultancy, we’d love to hear from you.

Key Responsibilities Include

Engaging with clients, managing stakeholders, and building strong relationships
Continuously upskilling on recent partner solutions to become a trusted expert across multiple WFT platforms
Gathering requirements, defining scope, and constructively challenging current ways of working




Leading to-be process definition and designing end-to-end solutions
Configuring systems and building solutions that meet customer needs
Conducting testing, providing user support, and delivering iterative solution improvements
Facilitating training and supporting change management throughout the implementation lifecycle
Providing post-implementation support to ensure solutions are fully fit for purpose
Collaborating with colleagues and clients to ensure the successful delivery of consulting projects
Contributing to the growth of our energetic boutique consultancy across diverse areas

Essential Knowledge And Skills

We are hiring at both junior and mid-level, so whether you’re early in your WFT journey or already have solid project experience, we’d love to hear from you. This role offers an exciting opportunity for a proactive, driven individual to make a real impact. We are looking for applicants who have:

Proven experience in deliveri

📌 Workforce Management/Transformation (Roorkee)
🏢 Embelo
📍 Roorkee