Job Title: HR Specialist - NBFC

Location: Delhi, India (In office)

Role Overview

We're hiring an HR Specialist/Manager to build and manage the people function at Keystone Ventures. This is a hands-on role covering the full HR lifecycle — from hiring recovery agents, legal associates, and analysts, to onboarding, compliance training, performance management, and culture-building — in a fast-scaling, compliance-first environment.

Key Responsibilities

- Manage end-to-end recruitment for collections agents, legal recovery associates, data analysts, and support staff
- Design and run onboarding programs, including mandatory training on RBI Fair Practices Code, DPDP Act, and ethical collections conduct
- Own HR policies, employee handbooks, and compliance documentation
- Manage performance review cycles, goal-setting, and incentive structures for recovery teams
- Handle payroll coordination, attendance, leave management, and statutory compliance (PF, ESI, etc.)
- Address employee grievances and maintain a healthy, respectful workplace culture
- Support leadership on org structure,



workforce planning, and retention strategy as the company scales
- Maintain HR records and audit trails in line with the company's compliance-first approach

Requirements

- 2–3 years of HR experience, ideally in BFSI, NBFC, collections, BPO, or fintech environments
- Experience hiring at volume for operational/frontline roles (collections, calling, or similar)
- Excellent interpersonal and communication skills; comfortable working closely with leadership
- Ability to build HR processes from the ground up in a growing organization
- High integrity — this role touches sensitive employee and compliance data

What We Offer

- Ownership of the HR function at a fast-growing, tech-driven fintech recovery firm
- Direct collaboration with leadership on scaling the team
- Exposure to a compliance-first, high-performance culture in the lending recovery space

Pay: ₹20,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Senior HR Executive (Delhi)
🏢 The Right Hiring
📍 Delhi