Role: Program Team-Corporate Employee Solutions
Function: Corporate Employee Solutions (CES)
Location: Goregaon, Mumbai
Grade: AVP
Role Overview
The Program Manager – Cross Sell will be responsible for driving cross-sell business across the CES channel by enabling product penetration across Assets, Credit Cards, TPP, and NPS. The role requires robust collaboration with central product teams, field sales teams, Risk/Credit, and analytics to deliver business growth, optimize conversion, and enhance sourcing quality.
The incumbent will act as a key enabler for revenue diversification , leveraging data-driven insights, strategic planning, and operational excellence.
Key Responsibilities
Business Delivery & Growth
Drive cross-sell business across:
Assets: Personal Loans (PL), Home Loans (HL), Car Loans
Credit Cards
Third Party Products (Mutual Funds – Cherry, KLI, ZKGI)
NPS
Monitor and drive co-origination opportunities across products within CES channel
Support field teams in achieving business targets through structured interventions
Strategy & Planning




Formulate strategies to maximize cross-sell penetration within corporate salary accounts
Identify current opportunities and design scalable initiatives/lines of business
Disseminate annual budgets to regions and track adherence
Provide corporate-level and location-level targeted offers basis data insights
Data Analytics & MIS
Act as a central repository and owner of cross-sell data for CES
Generate and circulate weekly dashboards and performance reports across hierarchy
Enable field teams through:
Chance identification (PL pre-approved, CC base, NTB/corpsal book mining)
Data-backed insights to improve productivity and conversions
Build automated MIS/reporting frameworks for recurring requirements
Stakeholder Management
Liaise with central and regional teams across:
Product teams (Assets, Cards, TPP, NPS)
Risk/Credit teams
Sales leadership (Regional/Zone level)
Address field-level challenges related to appro

📌 Program Team Corporate Employee Solutions Mumbai
🏢 Kotak Mahindra Bank
📍 Mumbai