Job Summary

Looking for a Senior Client Service Executive Job in Pune where you can take ownership of client relationships, lead strategic outreach, manage campaigns, and contribute directly to business growth. Thinkster is hiring an experienced, proactive, and client-focused Senior Client Servicing Executive with 3-5 years of experience in client servicing, business development, digital marketing, or B2B sales. If you've been searching for Client Service Executive Jobs Pune or Client Servicing Jobs in Pune that offer real ownership, this role is built for you.

Why This Senior Client Service Executive Job in Pune Stands Out

This Senior Client Service Executive Job in Pune isn't a role limited to following up with leads or managing client emails. As a Senior Client Service Executive, you'll take ownership of client communication, understand business requirements, coordinate with internal teams, manage ongoing opportunities, and help turn prospects into long-term clients. In this Senior Client Service Executive Pune role, you'll work closely with decision-makers across different industries and represent Thinkster's digital marketing, branding, web, social media, and strategy services. The role requires strong communication, commercial understanding, problem-solving ability, and the confidence to manage conversations independently - a core trait we look for across every one of our Senior Client Servicing Jobs Pune openings.

You will also be expected to identify opportunities within existing accounts, contribute to current business development, prepare proposals and presentations, and ensure that client expectations are translated into clear internal deliverables. This is a natural next step for professionals already working as a Client Relationship Manager Pune or Client Account Manager Pune looking to grow into a senior, agency-facing role.

Key Responsibilities

Client Relationship Management

- Own day-to-day communication with assigned clients in a Senior Client Service Executive Job in Pune and maintain strong professional relationships
- Understand client objectives, challenges, priorities, and business requirements
- Conduct regular follow-ups, status updates, review calls, and client discussions
- Act as the primary coordination point between clients and internal teams, much like a dedicated Client Relationship Manager Pune would
- Handle client concerns proactively and ensure timely resolution




- Maintain high standards of client satisfaction and retention

Business Development Growth

- Identify new business opportunities relevant to a Senior Client Service Executive Job in Pune through LinkedIn, email outreach, referrals, networking, and existing accounts
- Qualify prospects and understand their business needs before proposing solutions
- Conduct discovery calls and participate in sales presentations
- Prepare proposals, quotations, pitch decks, and service recommendations
- Identify upselling and cross-selling opportunities within existing accounts
- Support the team in achieving monthly and quarterly revenue targets

Campaign, Project Account Coordination

- Coordinate with design, development, SEO, social media, content, and marketing teams as part of the Senior Client Service Executive Job in Pune
- Translate client requirements into clear tasks and actionable briefs
- Track project timelines, deliverables, dependencies, and approvals
- Ensure projects remain aligned with agreed scope and client expectations
- Identify potential delays or risks and communicate them proactively

Performance Reporting

- Prepare and present regular client reports and campaign updates
- Track account performance, project progress, budgets, and deliverables
- Use data and client feedback to recommend improvements
- Monitor account profitability and scope changes where applicable
- Maintain accurate CRM and account records, a key part of any Client Account Manager Pune function

Tools you'll work with

- HubSpot
- Zoho
- Pipedrive
- LinkedIn Sales Navigator
- Apollo
- Hunter
- Google Workspace
- Excel
- Google Sheets
- Notion
- Project Management Tools

Who We're Hiring

Senior Client Service Executive with 3-5 years experience. For this Senior Client Service Executive Job in Pune, we're looking for a professional with Senior Client Service Executive 3-5 Years of experience in client servicing, account management, business development, digital marketing, advertising, or a related agency environment. You should be comfortable speaking directly with clients, managing multiple priorities,



coordinating internal teams, understanding digital marketing requirements, and taking ownership of problems rather than simply escalating them. Candidates currently searching Client Service Executive Jobs Pune or exploring the next step up from a general Client Servicing Jobs in Pune listing will find this role a strong fit.

The ideal candidate combines strong communication skills with commercial awareness. You should understand how client relationships contribute to retention, revenue, referrals, and long-term business growth.

Requirements for a Senior Client Service Executive Job in Pune

Required

- 3-5 years of experience in client servicing, account management, business development, sales, or digital marketing
- Strong written and verbal communication skills required for a Senior Client Service Executive Job in Pune
- Proven experience managing client relationships independently
- Strong understanding of client requirements, project coordination, and follow-ups
- Ability to manage multiple clients and projects simultaneously
- Solid negotiation, presentation, and problem-solving skills
- Good understanding of digital marketing services and business requirements
- Proficiency in MS Excel, Google Sheets, PowerPoint, and Google Workspace
- Ability to work independently while coordinating effectively with cross-functional teams
- Bachelor's degree in Marketing, Business, Communications, or a related field

Preferred

- Experience working with a digital marketing, branding, advertising, or creative agency
- Experience with CRM platforms such as HubSpot, Zoho, or Pipedrive
- Familiarity with LinkedIn Sales Navigator, Apollo, Hunter, or outreach platforms
- Understanding of SEO, social media marketing, website development, branding, and performance marketing
- Experience preparing proposals, presentations, and client pitches
- Experience handling account renewals, upselling, or cross-selling
- Previous experience managing multiple stakeholders or junior team members, similar to a Senior Client Servicing Executive in a larger agency setup

Tools you'll work with

- HubSpot / Zoho CRM
- Apollo / Hunter
- Excel / Google Sheets

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Client Service Executive (Pune)
🏢 thinkster.in
📍 Pune