We have an opportunity to have SAP SuccessFactors Learning Management System (LMS PWC AC
Position: SAP SuccessFactors Learning Management System (LMS)
Experience Required: 5-10 Years
Notice Period: Immediate to 30 Days
Locations: Bangalore, Hyderabad, Pune, Noida & Chennai
Work Timing: Rotational Shifts (2 To 11)
SAP SuccessFactors Learning Management System (LMS) Expertise
- Provide functional and technical consultation on SAP SuccessFactors Learning to enable enterprise learning, compliance training and talent development processes.
- Configure and maintain the Learning Administration environment including items, courses, curricula, programs, learning plans and learning history.
- Set up and manage instructor-led training (ILT/VILT), scheduled offerings, resources, facilities, and enrollment/registration workflows.
- Configure online content (SCORM/AICC/Tin Can-xAPI), content packages, and integration with the SuccessFactors iContent / content repository.
- Design and administer assessments, quizzes, surveys, exams and evaluations.
- Configure competencies, qualifications, curricula and requirement-based compliance/certification tracking with automatic reassignment.
- Set up notifications, automatic processes (APM), user connectors, and scheduled jobs.
- Configure Role-Based Permissions (RBP), admin security roles, domains and workflows for learning administration.
- Build and maintain standard and ad-hoc reports, dashboards and learning analytics (Plateau Report Designer / BIRT / Reporting).
- Manage learning content and catalog administration, approval processes, and learning assignment profiles.
- Prepare functional/technical design documents and support testing, cutover and hypercare activities.
Integration & Data Knowledge
- Understanding of LMS integration with SuccessFactors Employee Central and other talent modules (Performance, Succession, Onboarding).
- Working knowledge of user/organization data replication from Employee Central / SAP ERP (ECC) into LMS via connectors and SAP Integration Suite / CPI.
- Exposure to SAP ECC HR mini master (Infotypes such as IT0000, IT0001, IT0002) as a data source for learner records in hybrid landscapes.
- Configure and troubleshoot LMS connectors (Employee Data, Item, Class, Completion, Financial and other standard connectors).
- Integrate LMS with external content providers (e.g., LinkedIn Learning, OpenSesame) and virtual meeting tools (e.g., Zoom, MS Teams, WebEx).
- Troubleshoot data replication errors, connector failures and reconciliation between source systems and LMS.
Delivery & Support Experience:
- Identify impediments early, actively work to resolve them, and escalate when needed.
- Manage and track cross team/squad dependencies.
- Hands-on experience in preparing reports and presentations as part of WSR & MSR.
- Provide proactive visibility and effectively communicate delivery targets, commitments and progress.
- Manage incident, change and problem tickets within agreed SLAs in an AMS/support setting.
- Contribute to knowledge base articles and continuous improvement initiatives.
Qualification:
- Minimum of 4 years of experience in SAP SuccessFactors Learning implementation and/or support.
- At least one full-cycle LMS implementation or comparable support engagement.
- Understanding of end-to-end learning and development / compliance training processes.
- Exposure to LMS integration with Employee Central and SAP ECC HR mini master in hybrid deployments.
- ITIL 4 Certification (preferred).
Interested candidates kindly share profiles on
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📌 SAP SuccessFactors Learning Management System (LMS)-5-10Y-BLR-HYD- CHE-PUNE-Delhi NCR –PWC AC (Bengaluru)
🏢 PwC Acceleration Centers
📍 Bengaluru