KEY PERFORMANCE OBJECTIVES

- Serve as the single point of accountability for all SAP Basis operations across ECC and S/4HANA
- Ensure high availability, stability, and performance of SAP systems and databases
- Independently manage and execute all transports, system changes, and technical operations
- Minimize production issues through proactive monitoring and root cause resolution
- Successfully support S/4HANA transformation and dual landscape operations (ECC + S/4)
- Maintain full ownership of system governance, documentation, and audit readiness

ESSENTIAL DUTIES AND RESPONSIBILITIES

End-to-End SAP Basis Ownership

- Own and execute all SAP Basis activities across SAP ECC, SAP S/4HANA, and related databases
- Operate as a self-sufficient Basis expert with minimal reliance on internal resources
- Serve as the primary technical authority for all SAP platform operations

SAP System Administration & Operations

- Administer SAP systems including:
- Application servers and instances
- Client management and system configurations
- Background job scheduling and management
- Ensure consistent system performance, uptime, and reliability across all environments

Transport & Change Management (Full Ownership)

- Independently manage entire transport lifecycle across DEV, QA, and PROD
- Ensure proper sequencing, dependency management, and release execution
- Plan and execute cutover activities for releases, patches, and emergency fixes
- Enforce strict change control and governance standards

Monitoring, Troubleshooting & Incident Management

- Perform continuous system monitoring (performance, jobs, dumps, locks, database health)
- Diagnoses and resolve:
- System dumps (ST22)
- Work process issues (SM50/SM66)




- Performance bottlenecks (ST03, DB tools)
- Act as the first and primary responder for all SAP Basis-related incidents
- Lead root cause analysis and implement permanent fixes

SAP Landscape Lifecycle Management

- Plan and execute:
- SAP upgrades (ECC enhancement packs, S/4HANA upgrades)
- Kernel upgrades and patching
- SAP Notes and support package implementation
- Manage system refreshes, client copies, and environment synchronization
- Support S/4HANA migration and ongoing dual-system operations

Database & HANA Administration

- Manage and monitor all associated databases, including SAP HANA and any underlying DB platforms
- Perform database-level activities:
- Performance monitoring
- Backup coordination and recovery support
- Capacity planning and optimization
- Ensure database stability aligned with SAP application performance

Integration & Interface Stability

- Monitor and support technical connectivity across:
- IDocs, RFCs, APIs, and middleware integrations
- Troubleshoot failures impacting integrations with external platforms (e.g., eCommerce, Salesforce, payment systems)
- Ensure stable communication between SAP and connected systems

Disaster Recovery & System Resilience

- Own and execute backup and recovery procedures
- Support and validate disaster recovery readiness
- Participate in DR testing and ensure system recoverability





Vendor Coordination (Escalation-Only Model)

- Engage external Basis vendors only for emergencies or specialized support
- Retain full ownership of issue identification, coordination, and resolution
- Ensure vendor deliverables meet internal standards and timelines

On-Call & Emergency Support

- Participate in on-call rotation to support:
- Urgent patching activities
- Production outages and critical incidents
- System recovery and emergency fixes
- Provide after-hours and weekend support when required to ensure business continuity

Continuous Improvement

- Identify opportunities to improve automation, monitoring, and system performance
- Standardize and streamline Basis processes across ECC and S/4HANA
- Reduce operational risk through proactive system management

SKILLS & QUALIFICATIONS

Required Qualifications

- 7–12 years of hands-on SAP Basis experience
- Proven experience as a lead or sole Basis administrator responsible for full system ownership
- Solid expertise supporting SAP ECC and SAP S/4HANA environments
- Mandatory experience with SAP HANA and underlying databases
- Deep experience with:
- Transport management
- System monitoring and troubleshooting
- SAP upgrades, patching, and lifecycle management
- Experience supporting production environments with on-call responsibilities

Preferred Qualifications

- Experience supporting S/4HANA conversions or brownfield/greenfield implementations
- Exposure to SAP on cloud infrastructure (Azure, AWS, RISE with SAP)
- Familiarity with integration environments (CPI, middleware, APIs)
- Experience operating in lean teams with high ownership expectations

📌 SAP Basis Administrator (Maharashtra)
🏢 Sonny's Enterprises Inc. - Conveyorized Car Wash Equipment Leader
📍 Maharashtra