CRM

Consultant

Salesforce Consultant

- Salesforce

- Full-time

- Hybrid – Pune

- Posted on 18 August 2026

- 2+ years

About Genetrix

Genetrix Technology is a boutique Salesforce consulting firm and ISV partner headquartered in Pune, India, with a US entity in Dover, Delaware. We specialize in Marketing Cloud, Data Cloud and Agentforce, supporting clients and Salesforce partners across the US, UK and APAC through direct and white-label delivery.

We combine consulting depth with product innovation. Our portfolio includes JourneyVoice, Campaign Clarity, Marketing Cloud Translator (MCT) and LinkLect. Our founder, Aman Batra, was recognized as a Salesforce Marketing Champion in 2021.

What you will own

- Discovery and outcome definition. Lead conversations that uncover business goals, user needs, process realities, success measures, constraints and the underlying reason behind a request.
- Requirements and process design. Translate stakeholder input into clear user stories, process maps, acceptance criteria and a prioritized delivery plan; challenge assumptions constructively.
- Solution architecture. Design scalable Salesforce solutions across data models, security, automation, reporting, integrations and the appropriate clouds or platform capabilities.
- Hands-on delivery. Configure the platform, build Flows, reports and dashboards, support testing and collaborate effectively with developers where custom code or integration is required.
- Data, integration and governance. Help shape migration, data quality, permissions, API and integration decisions so that the solution works as part of the client’s broader technology landscape.
- Quality, release and adoption. Own documentation, QA, deployment readiness, enablement and post-launch stabilization; design for how administrators and users will operate the solution.
- Client confidence and delivery ownership. Communicate directly with client and partner stakeholders, explain options clearly, surface risks early and keep scope, priorities and outcomes aligned.
- Practice contribution. Share reusable patterns, improve delivery standards, mentor teammates where appropriate and contribute ideas to Genetrix accelerators and products.

What success looks like

- You create clarity. A loosely defined business problem becomes a solution path that both business and technical stakeholders understand.
- You design for the life of the system. Your work is maintainable, secure, documented and considerate of scale, governance, adoption and future change.




- You earn trust. Clients and teammates rely on your preparation, candour, follow-through and willingness to raise a concern before it becomes a surprise.
- You improve adoption and outcomes. Users understand the solution, teams can operate it and the business can see how the change supports efficiency, growth, service or decision-making.
- You raise the standard. Your presence improves the thinking, quality and confidence of the people around you.

What we value

- Clarity: Communication is not about using more words; it is about making thinking easier to follow. Your recommendations are considered, structured and practical.
- Curiosity: Good consulting begins with the next question. You look beyond the stated requirement to understand the process, incentive, data and user behaviour that will determine whether a solution works.
- Sincerity: You are honest about what you know, what you do not know and what needs attention. You own commitments, surface problems early and protect client and team trust.
- Learning and business thinking: Salesforce changes quickly, but features are only useful in context. You keep learning while staying grounded in the customer’s operating model and commercial objective.

What you bring

- Hands-on Salesforce experience. At least 2 years of relevant delivery experience with a sound grasp of Salesforce fundamentals and the judgment to select maintainable patterns.
- Client-facing confidence. You have been involved in a client-facing role and can facilitate discovery, present a recommendation, handle questions and communicate professionally with business and technical stakeholders.
- Consulting and analysis. Experience gathering requirements, mapping processes, writing clear user stories or solution documentation and connecting platform decisions to business outcomes.
- Delivery ownership. The ability to estimate work, manage priorities, test carefully, coordinate dependencies and see a problem through from discovery to stable operation.
- Platform fluency. Working knowledge of configuration, security, data modelling, Flow, reports and dashboards,



plus sufficient technical awareness to collaborate on integrations and custom development.
- Global collaboration. Comfort working with distributed teams and engaging with clients and partners across regions, time zones and cultures.

We require at least 2 years of relevant Salesforce experience, but we do not hire by tenure alone. The complexity you have handled, the independence you have demonstrated and the quality of your business and technical judgment matter more than the number by itself.

Helpful, but not automatic gatekeepers

- Salesforce certifications. Administrator, Business Analyst, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant or other relevant credentials are valued, but are not automatic gatekeepers.
- Broader platform exposure. Experience across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud, Agentforce or multi-cloud programs.
- Technical delivery. Familiarity with Apex, Lightning Web Components, APIs, middleware, data migration, DevOps, CI/CD or release-management practices.
- Leadership. Experience leading a workstream, mentoring teammates, managing a partner relationship or owning an outcome end to end is valuable for broader scopes.

Level and compensation

The expected CTC range for this role is INR 12-30 LPA. Final compensation will be determined based on your skillset, depth of expertise, relevant experience, interview performance and the scope of responsibility discussed during the process.

This is a Pune-based hybrid role. Candidates must be open to relocating to Pune to be considered.

Before you decide to join us

A two-way decision. It is part of our culture that, before you sign an offer letter, we invite you to meet the entire team and spend time with us in our Pune office. If you are based in another city, we fly you to Pune so you can experience the environment, ask candid questions and decide whether the fit feels right. We want you to make this decision with context, not just from an interview call.

How to apply

Apply through this listing with your CV or LinkedIn profile. Tell us briefly about one Salesforce problem you helped solve, the part you personally owned, the decision that mattered most and the business or user outcome it created.

If your path is unconventional or you do not hold every certification listed, we would still like to hear from you if you can demonstrate the clarity, curiosity, sincerity and ownership described above.

📌 Salesforce Consultant (Pune)
🏢 Genetrix Technology
📍 Pune