Job Description

The role

We are seeking a Technical Sales Support Manager – Spirits to join our team as a technical expert and business enabler. You will be the go-to technical authority for our sales teams and customers, combining deep spirits production expertise with exceptional communication and relationship-building skills.

Expected location: India, Japan, Greater China, or Taiwan, etc.

Key Responsibilities are:
Technical Leadership: Maintain and develop the technical knowledge of regional sales teams through training, presentations, and expert guidance on yeast, fermentation, and spirits production applications.
Customer Support: Deliver technical presentations, troubleshoot production challenges, support pilot trials, and provide product training to beverage producers.
Expert Leadership: Represent Fermentis at industry conferences, trade shows, and technical forums.



Contribute to industry publications and participate in knowledge-sharing initiatives.
Industry Networking: Build and maintain relationships with Key Opinion Leaders (KOLs), industry associations, and recognized institutions within the spirits sector.
Project Coordination: Manage technical projects and trials between Fermentis and customers/partners, working closely with R&D; and the Fermentis Academy.
Quality & Troubleshooting: Support investigation of customer complaints and quality issues; assist with process optimization and technical problem-solving.
Knowledge Management: Maintain and disseminate technical resources, FAQs, and best practices to the sales team.

📌 Technical Sales Support Manager Spirits Mumbai
🏢 Fermentis
📍 Mumbai