Job Description

We are looking for highly skilled Data Platform Engineer to design, develop, and deliver enterprise-scale Master Data Management (MDM) and Data Platform solutions. The role will focus on Customer 360, data quality, identity resolution, governance, and cloud-native MDM initiatives across enterprise systems.

The ideal candidate should possess solid expertise in MDM architecture, cloud technologies, data engineering, and enterprise data governance with hands-on technical leadership experience.

Key Responsibilities
Design, develop, and implement enterprise-wide MDM and Customer 360 solutions using cloud-native MDM platforms.
Lead technical architecture discussions and drive high-quality engineering delivery.
Develop scalable data models, match & merge strategies, survivorship rules, hierarchies, and workflow configurations within MDM platforms.
Build and optimize data pipelines, integrations, mappings, and workflows across CRM, billing, analytics, and downstream systems.
Drive data quality initiatives including profiling, cleansing, standardization, enrichment,



and duplicate resolution.
Design and develop identity resolution frameworks using enterprise-grade matching algorithms and governance processes.
Collaborate with business stakeholders, architects, vendors, and engineering teams to translate business requirements into scalable technical solutions.
Support Customer 360 and AI-ready data foundations leveraging FERN matching, entity resolution, and governance frameworks.
Develop and support production jobs, operational monitoring, deployment activities, and root cause analysis (RCA).
Plan infrastructure scalability, reliability, and operational readiness for enterprise data platforms.
Create data quality rules, workflows, dashboards, and stewardship processes.
Contribute to release planning, estimations, production support, and continuous platform improvements.
Mentor junior engineers and contribute to engineering best practices and technical excellence.

📌 Lead Data Platform Engineering Chennai
🏢 FreshWorks
📍 Chennai