Key Responsibilities:
Greet and assist guests with check-in and check-out procedures.
Handle reservations, phone calls, emails, and guest inquiries.
Maintain guest records and process billing and payments.
Coordinate with housekeeping and other departments for smooth operations.
Ensure excellent customer service and resolve guest concerns professionally.
Requirements:
Graduate in any discipline.
Positive communication and interpersonal skills.
Basic computer knowledge; hotel PMS experience is preferred.
Customer-focused, well-groomed, and able to work in rotational shifts.
Willingness to work rotational shifts, including night shifts.
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
📌 Front Office Assistant Kollam
🏢 Palmyra Hotels and Suites
📍 Kollam
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