Customer Executive / Customer Service Executive

Location: Whitefield, Bengaluru
Employment: Full-time, Work from Office

Job Responsibilities:
Handle customer queries through calls, emails, chats, and other communication channels.
Understand customer requirements, resolve complaints, and provide appropriate solutions.
Maintain accurate records of customer interactions, queries, and resolutions in CRM/ticketing systems.
Follow up with customers regarding requests, orders, or pending issues.
Coordinate with internal teams to resolve customer concerns efficiently.
Ensure high levels of customer satisfaction and maintain skilled communication.
Identify opportunities to upsell or cross-sell products/services where applicable.
Meet defined customer service, quality, and performance targets.

Eligibility:




Graduate / 12th pass depending on the company.
Freshers can be eligible for many entry-level positions.
Positive verbal and written communication skills.
English and Hindi are commonly required for Whitefield voice-process roles.
Basic computer knowledge and familiarity with MS Office/CRM tools is an advantage.

Typical Salary:
For current/recent Whitefield postings, entry-level customer service roles are around ₹19,000–₹25,000/month, while experienced roles can go higher.

Pay: ₹18,000.00 - ₹25,000.00 per month

Advantages:
Health insurance
Provident Fund

Work Location: In person

📌 Customer Executive Whitefield
🏢 Priya Enterprise
📍 Whitefield