We are looking for a dynamic and reliable Telecalling Agent cum Office Coordinator to join our team. In this dual-role position, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and ensuring smooth office operations. You will assist with scheduling, maintaining records, and supporting daily administrative tasks while engaging with clients or potential customers to promote products/services, answer queries, and provide follow-up information. A blend of excellent communication, organizational skills, and the ability to multitask is key to succeeding in this role.

Key Responsibilities:
Make outbound calls to prospective clients and follow up on leads
Answer incoming calls, addressing customer inquiries or issues
Schedule appointments and coordinate meetings for the office team
Maintain office records and databases
Assist with administrative tasks, including document preparation and filing




Ensure office supplies are stocked and assist with office management
Support the team with daily operational tasks and special projects

Requirements:
Proven experience in telecalling, customer service, or office coordination
Robust communication and interpersonal skills
Proficiency in office software (MS Office, Google Suite)
Positive organizational skills and attention to detail
Ability to multitask and work effectively in a rapid-paced environment

Job Type: Full-time
Contract length: 12 months

Pay: ₹9,095.06 - ₹22,137.00 per month

Education:
Higher Secondary(12th Pass) (Preferred)

Experience:
Technical support: 1 year (Preferred)
tele sales: 1 year (Preferred)
total work: 1 year (Preferred)

Language:
Hindi (Preferred)
English (Preferred)

Work Location: In person

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