Role Overview

The Seller Success Executive is responsible for onboarding, enabling, and supporting sellers on the Thotfy platform. This role acts as the primary point of contact for sellers—guiding them from account creation to product listing, order fulfillment, and early growth—while also contributing to recent seller acquisition and marketplace expansion.

Key Responsibilities

Seller Onboarding & Enablement
Guide current sellers through account registration and verification
Assist sellers in listing products (titles, categories, images, pricing basics)
Educate sellers on platform policies, order flow, and best practices
Ensure sellers are ready for their first order and successful fulfillment

Seller Support & Fulfillment Guidance
Resolve basic seller queries related to orders, payments, and fulfillment
Coordinate with internal teams for issue resolution when required




Reduce seller drop-offs during the early lifecycle stage

Seller Engagement & Retention
Build solid relationships with sellers via calls, WhatsApp, and email
Encourage inactive sellers to list more products and stay active
Collect seller feedback and share insights with product/ops teams

Seller Acquisition & Outreach
Reach out to potential sellers through calls, referrals, social media, and leads
Explain Thotfy’s value proposition to new sellers
Convert interested leads into active sellers on the platform

Job Types: Full-time, Internship

Pay: Up to ₹12,000.00 per month

Benefits:
Versatile schedule
Paid sick time
Paid time off
Work from home

Work Location: In person

📌 Seller Success Executive Intern Peenya
🏢 Thotfy
📍 Peenya