WE ARE LOOKING FOR A DYNAMIC AND CUSTOMER- FOCUSED CUSTOMER RELATIONSHIP EXECUTIVE TO MANAGE CLIENT INTERACTIONS , BUILD STRONG RELATIONSHIP AND ENSURE HIGH LEVELS OF CUSTOMER SATISFACTION. THE IDEAL CAMDIDATE WILL ACT AS A KEY POINT OF CONTACT BETWEEN THE COMPANY AND ITS CUSTOMERS.

KEY RESPONSIBILITIES:
BUILD AND MAINTAIN ROBUST , LONG TERM RELATIONSHIP WITH CUSTOMERS
HANDLE CUSTOMERS INQUIRIES , COMPLIENTS AND FEEDBACKS IN A TIMELY AND QUALIFIED MANNER
PROVIDE ACCURATE INFORMATION ABOUT PRODUCTS/SERVICES
FOLLOWUP WITH CUSTOMER TO ENSURE SATISFACTION AND RESOLVE ISSUES
MAINTAIN CUSTOMER RECORDS AND UPDATE DATABASE REGULARLY
COORDINATE WITH INTERNAL TEAMS TO MEET CUSTOMER NEEDS
ENSURE CUSTOMER RETENTION AND LOYALTY





REQUIRED SKILL & QUALIFICATION:
ANY DEGREE
EXCELLENT COMMUNICATION AND INTERPERSONAL SKILLS
STRONG PROBLEM SOLVING ABILITY
GOOD ORGANIZATIONAL AND MULTITASKING SKILLS

KEY COMPETENCIES:
CUSTOMER-CENTRIC APPROACH
POSITIVE ATTITUDE AND PATIENCE
ABILITY TO HANDLE PRESSURE AND DIFFICULT SITUATION
TEAM PLAYER WITH SOLID COORDINATION SKILL

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:
Health insurance
Provident Fund

Language:
Kannada (Preferred)
Tamil (Preferred)

Work Location: In person

📌 Customer Relationship Manager Kannur
🏢 HIGHGRID ASSOCIATES
📍 Kannur