Job Summary

We are seeking a proactive and customer-focused Customer Support Executive with 0–2 years of experience to provide exceptional service and support to our customers. The ideal candidate will handle customer inquiries, resolve complaints efficiently, and ensure a positive customer experience across all communication channels.

Key Responsibilities
Respond to customer inquiries via phone, email, chat, or in person.
Resolve customer complaints in a timely and skilled manner.
Provide accurate information about products, services, and company policies.
Escalate complex issues to the appropriate department when necessary.
Maintain detailed records of customer interactions and transactions.
Follow up with customers to ensure issue resolution and satisfaction.
Identify customer needs and suggest appropriate solutions.
Meet individual and team performance targets.





Required Qualifications
Bachelor’s degree or equivalent qualification.
0–2 years of experience in customer support or customer service.
Strong verbal and written communication skills in Hindi And Marathi .
Good problem-solving and conflict-resolution abilities.
Ability to multitask and manage time effectively.
Basic computer proficiency (MS Office, email platforms, etc.).

Preferred Skills
Experience working in a fast-paced setting.
Strong listening skills and empathy toward customers.
Ability to remain calm under pressure.

Job Types: Full time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Support Executive Cse Pune
🏢 Abhinav IT Solutions
📍 Pune