About the Role:

We are looking for a skilled and proactive IT Engineer to oversee and manage our company’s IT infrastructure, systems, and support functions. The ideal candidate will have hands-on experience in IT operations, network and system administration, hardware/software management, and team coordination.

This is a key role to ensure smooth day-to-day IT functioning, secure systems, and support for internal teams.

Key Responsibilities:
Manage and maintain company IT infrastructure including networks, servers, laptops, and software systems
Oversee installation, configuration, and troubleshooting of hardware and software
Administer user accounts, email setups (Google Workspace or Microsoft 365), access rights, and security protocols
Handle IT asset procurement, issuance, and tracking
Set up and manage VPN, firewalls, and network security solutions
Provide timely IT support to internal employees across departments
Coordinate with external vendors for hardware/software issues and service agreements
Ensure data backups, system updates, antivirus protection, and IT policy compliance




Support onboarding and offboarding processes from an IT perspective (device setup, account access, recovery)
Monitor and manage internal tools, IT inventory, and regular documentation
Stay updated with the latest trends and suggest improvements in IT infrastructure

Requirements:
Bachelor’s degree in Computer Science, Information Technology, or a related field
4 to 8 years of proven experience in IT operations, preferably in a rapid-paced setting
Robust knowledge of Windows/Mac systems, networking, firewalls, VPNs, and basic server/cloud admin
Experience with IT asset management and internal support
Good understanding of data security, software licensing, and IT compliance
Strong problem-solving skills and ability to work independently
Excellent communication and team coordination abilities

Nice to Have:
Exposure to cloud platforms (AWS, Azure, Google Cloud)
Experience with ISO or IT security audits
Familiarity with performance marketing or agency-based setups (if applicable)

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