Property: Brixinn

Number of Rooms: 16

Position: Rooms Manager The Rooms Manager is responsible for the smooth, efficient, and profitable operation of all guest rooms and front-office functions at Brixinn. The role requires a hands-on approach to guest service, room readiness, housekeeping coordination, reservations, check-ins/check-outs, and overall guest satisfaction.

The Rooms Manager will lead the front-office and housekeeping teams, maintain high service standards, and ensure that every guest receives a warm, professional, and consistent Brixinn experience.

- Front Office & Guest Experience
- Oversee daily front-office operations, including check-ins, check-outs, reservations, room allocations, and guest requests.
- Ensure a smooth and welcoming arrival and departure experience for every guest.
- Handle guest feedback, complaints, special requests, and service recovery professionally.
- Maintain robust communication with guests throughout their stay.
- Ensure accurate guest records, billing, payments, and documentation.
- Monitor VIP, repeat, and special-occasion guests and ensure appropriate arrangements are made.

2. Housekeeping & Room Readiness
- Coordinate closely with housekeeping to ensure all rooms are cleaned, inspected, and ready for arrival on time.
- Conduct regular inspections of guest rooms, bathrooms, public areas, and back-of-house areas.
- Maintain high standards of cleanliness, hygiene, presentation, and maintenance.




- Ensure timely reporting and follow-up of maintenance issues.
- Monitor linen, amenities, cleaning supplies, and room inventory.

3. Team Management
- Supervise, train, motivate, and guide front-office and housekeeping staff.
- Prepare duty rosters and ensure adequate staffing based on occupancy.
- Conduct daily briefings and communicate important operational information.
- Monitor staff grooming, punctuality, discipline, and service standards.
- Provide regular feedback and coaching to team members.

4. Reservations & Revenue Support
- Monitor room availability, occupancy, cancellations, extensions, and no-shows.
- Ensure reservations are entered accurately and room inventory is updated.
- Coordinate with management on room rates, promotions, packages, and availability.
- Support efforts to maximize occupancy and room revenue.
- Ensure OTA bookings and other reservation channels are managed accurately.

5. Operations & Administration
- Ensure all operational checklists and procedures are followed.
- Maintain daily reports relating to occupancy, arrivals, departures, room status, and revenue.
- Monitor guest accounts and ensure accurate billing and settlement.
- Coordinate with maintenance, F&B;, security, and other departments as required.
- Ensure compliance with hotel policies, safety standards, and statutory requirements.
- Assist the General Manager with operational planning and special projects.

📌 Rooms Manager (Bengaluru)
🏢 Brix u0026 Barrells
📍 Bengaluru