Job Description: Proficiency in Microsoft Suite: Excel, Word, and Outlook 365

This team will be involved in processing producer/Adjuster licensing transactions under limited supervision, performs technical insurance duties which requires special knowledge and/or analytical frame of mind. Regularly exercises independent judgement in interpreting procedures and state regulations. Resolves problems of varying scope and complexity on own initiative.

Responsibilities: Valuable written communication skills: Ability to convey information clearly and effectively.
Excellent comprehension and analytical skills: Strong ability to understand and analyze complex information.
Solid data entry skills and attention to detail: Accuracy in entering and managing data.
Experience in using email and webenabled applications: Proficiency in digital communication tools.
Data gathering and numerical ability skills: Competence in collecting and analyzing data.
Competent in fostering a spirit of collaboration and teamwork: Ability to work well with others and promote a cooperative setting.
Possession of a keen sense of acquiring knowledge and expertise quickly: Ability to learn and adapt rapidly.

Project specific requirement




Develop an understanding of Insurance – Property & Casualty producer with an emphasis on licensing elements and requirements
Coordinates with a sales / producers and ensures that producers remain licensed in accordance with the client and state regulations and procedure
Translates and interprets state regulations and informs producers of licensing requirements
Establishes and maintains files/database reflecting licensing status
Ensures accuracy of work and reconciles various problems/discrepancies with full responsibility for resolution
Provides internal and external customer service regarding inquires and providing information
Offers recommendation to enhance systems applications, work flow and/or operating procedures
Clear current outstanding items considering procedures and flows documented in Desktop Procedures (DTPs)
Interact with dedicated client resources through e-mails on process related matters
Ensure that assigned targets in accordance with SLA metrics are met
Ensure that quality of transactions is in compliance with predefined parameters laid down by SLA metrics

Qualifications: Graduate. Bachelors in any domain

2 to 4 year of experience

📌 Senior Executive Noida (India)
🏢 EXL Service
📍 India