Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create cutting-edge, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging cooperative models that are tailored to address the unique business challenges of each client.



We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description
Strong client communication.
Manage team and recent opportunities3. Flexible with shifts
Ensuring Operations KRA - Internal/External Service level agreement are met
Drive brainwave initiative in the team
Understand and abide by the importance of discipline, punctuality & protocol
Conduct monthly 1o1
Address any people issues on timely basis
Employee Engagement activities
Represent Operations for Internal and external audits
Managing TAT and Quality SLAs

Qualifications

Graduation

📌 Deputy Manager Operations Indira Nagar (India)
🏢 Nameless
📍 India