Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a agile service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM System i (AS/400) RPG IV
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a agile environment.

Roles & Responsibilities:
Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.




Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
Document findings and solutions clearly to support knowledge sharing and future reference.
Assist in the implementation of system updates and enhancements to improve overall functionality.
Support junior team members by sharing expertise and providing guidance on technical challenges.

Professional & Technical Skills:
Must To Have Skills: Proficiency in IBM System i (AS/400) RPG IV.
Strong problem-solving skills with the ability to analyze and resolve software issues efficiently.
Experience in debugging and troubleshooting within complex business settings.
Familiarity with system monitoring tools and performance tuning techniques.
Ability to work collaboratively in a team-oriented setting while managing individual responsibilities.

Additional Information:
The candidate should have minimum 2 years of experience in IBM System i (AS/400) RPG IV.
This position is based at our BDC6F - SEZ office.
A 15 years full time education is required.

15 years full time education

📌 Application Support Engineer Bengaluru
🏢 Accenture
📍 Bengaluru