Front Office & Billing Executive – Job Description

Job Title: Front Office & Billing Executive

Job Summary:
Responsible for managing front-office operations, patient/customer reception, registration, billing, payments, and related administrative activities while providing professional and courteous service.

Key Responsibilities:
Greet and assist patients/customers at the front desk.
Handle patient registration, appointments, and enquiries.
Prepare invoices and bills accurately.
Collect cash, card, UPI, and other payments and issue receipts.
Verify billing details and maintain accurate records.
Coordinate with doctors, nurses, accounts, and other departments.
Handle insurance/TPA-related billing documentation when required.
Maintain daily cash and billing reports.
Answer telephone calls and respond to customer queries.
Manage patient/customer records and maintain confidentiality.




Resolve billing or front-office issues professionally.
Ensure smooth and productive front-office operations.

Qualifications & Skills:
Minimum qualification: Graduate.
Previous experience in hospital, clinic, or front-office billing is preferred.
Positive communication and interpersonal skills.
Basic computer knowledge and familiarity with billing software.
Good numerical and record-keeping skills.
Ability to work under pressure and in shifts.
Polite, professional, and customer-focused attitude.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:
Cell phone reimbursement
Adaptable schedule
Paid time off
Provident Fund

Work Location: In person

📌 Front Office Receptionist Chennai
🏢 Jei Healthcare Solutions
📍 Chennai