Job Description

Network & Systems Administrator

Overview

We are seeking a Network & Systems Administrator to support the day-to-day operation, maintenance, and continuous improvement of our IT infrastructure in a growing healthcare workplace. This is a hands-on role responsible for network administration, systems support, infrastructure deployments, and operational improvements.

The ideal candidate enjoys working in a smaller organization where they can wear multiple hats, solve problems creatively, and help mature IT operations. Success in this role requires solid technical skills, adaptability, patience, and a customer-focused mindset.

Key Responsibilities

Network Administration
Install, configure, and maintain network infrastructure, including routers, switches, wireless access points, and VPN connectivity.
Perform network upgrades, equipment replacements, and infrastructure deployments.
Monitor network performance and proactively resolve connectivity and performance issues.
Troubleshoot network outages and work to minimize operational downtime.





Systems Administration & Operations
Provide day-to-day administration and support for servers, operating systems, and enterprise infrastructure.
Perform software installations, system upgrades, security patches, and routine maintenance.
Support endpoint deployments, hardware installations, and workstation configuration.
Maintain system availability through proactive monitoring and operational support.

IT Operations & Process Improvement
Help develop and implement IT operational processes, including Change Management procedures.
Create and maintain technical documentation, standard operating procedures (SOPs), and infrastructure diagrams.
Recommend process improvements that enhance operational efficiency, stability, and supportability.
Assist in planning and executing infrastructure improvements and technology refresh initiatives.

Collaboration & Customer Support
Partner with internal

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