Key Responsibilities
Site Sampling & Technical Validation

• Conduct material and substrate sampling as per project specifications and QA protocols.

• Document site conditions, application readiness, and deviations with photographic and written reports.
Coordinate with lab teams for sample analysis and result interpretation.
Onsite Training & Skill Development

• Deliver hands-on training sessions to applicators and site teams on product usage, safety, and installation techniques.
Customise training content for multilingual and culturally diverse teams.
Evaluate trainee performance and provide feedback for continuous improvement.
Complaint Handling & Resolution

• Investigate product- or application-related complaints through site visits and stakeholder interviews.
Perform root cause analysis and recommend corrective actions.





• Maintain detailed complaint logs and ensure timely closure with client satisfaction.
Field Supervision & Compliance Monitoring

• Supervise daily site activities to ensure adherence to technical specifications and safety standards.

• Coordinate manpower, equipment, and material logistics to maintain workflow continuity.

• Escalate non-compliance or critical issues to senior technical or operations teams.

Requirements

1) Candidate should be willing for hands on product demonstrations, sampling and testing on site.

2) Co-ordinate with contractor, client for getting sample or testing work done at site
On site training to Masons and supervisors
Complaint Handling etc

📌 Application Engineer Executive Mumbai
🏢 Ardex Endura
📍 Mumbai