18 Aug
|
Shopalyst Technologies
|
Bengaluru
18 Aug
Shopalyst Technologies
Bengaluru
Job brief :
You will be heading our customer success team who helps our customers adopt data-driven marketing at scale.
Responsibilities :
Manage service delivery and customer satisfaction (KPI : Responsiveness and Quality of Response)
Analyse data trends and client performance
Build and Manage the operations team
Provide input for product management and engineering teams
Requirements
Qualifications :
Minimum of 10 years of relevant experience in Business Operations for a Digital Marketing agency, or media company.
Experience in stakeholder and client management.
Excellent communication, analytical and influencing skills.
Ability to build and manage a team of associates
Ability to work and succeed in a agile, quickly-changing setting.
📌 Customer Success Manager Bengaluru
🏢 Shopalyst Technologies
📍 Bengaluru