Role overview & Key responsibilities:

We are looking for a proactive and detail-oriented Renewals Intern to support our Customer Success team in managing client renewals, ensuring timely follow-ups, and maintaining strong customer relationships. This role offers hands-on exposure to client communication, sales operations, and revenue retention strategies.

Key Responsibilities
Assist in tracking upcoming and overdue contract renewals
Coordinate with clients for renewal discussions and follow-ups
Support in preparing renewal proposals, quotations, and documentation
Maintain and update renewal data in CRM systems
Work closely with internal teams (Sales, Operations, Finance) for smooth execution
Support in improving renewal processes and reporting metrics

Requirements

What we're looking for:
Currently pursuing or recently completed a degree in Business, Management, or related field
Strong communication and interpersonal skills
Good organizational and time management abilities
Basic understanding of sales/customer success processes is a plus
Proficiency in MS Excel and/or CRM tools is preferred
Self-driven with a willingness to learn and take initiative
Culture Fit: Must align with PadCare’s values – Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation.





Work Mode: Full time; based in Pune

Benefits

What You will Learn:
End-to-end renewal lifecycle management
Client communication and negotiation basics
Data tracking and CRM handlingRevenue retention and customer success strategies

Why Join us
Compensation: Competitive stipend in line with industry standards
Growth Path: With this experience, you can grow into roles such as Design & Development Head as PadCare expands globally.
Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift women’s health, the workplace, and sanitation workers' dignity.
Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions—real impact, not just buzzwords.
Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy.
Grow With Us: We’re a fast-gowing, venture-backed startup offering real prospects to scale your career as we scale our impact.
A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren’t just values—they’re how we roll every day.

📌 Customer Success Renewals Intern Pune
🏢 PadCare Labs
📍 Pune