Role Overview The Project Manager will be responsible for end-to-end technical implementation, integration, and delivery of Direct Carrier Billing (DCB) platform deployments across telecom operators . The role focuses on execution, integration management, stakeholder coordination, regulatory compliance, and ensuring seamless platform deployment and stabilization.

Key Responsibilities 1.

Project

Planning & Execution - Manage complete lifecycle of DCB platform implementation from requirement gathering to deployment and post-launch support.

- Define project scope, milestones, deliverables, timelines, and resource planning.
- Prepare detailed project plans, execution schedules, and tracking mechanisms.
- Ensure projects are delivered within defined timelines, scope, and quality benchmarks.
- Identify project risks, dependencies, and mitigation strategies. 2.

Technical

Implementation & Integration - Lead integration of DCB platform with:

- Telecom operator billing systems
- Charging and payment gateways
- Subscription and consent management systems
- Merchant / content provider platforms
- Coordinate with engineering and product teams to ensure adherence to technical specifications.
- Review API documentation, integration flows, and system architecture requirements.
- Validate end-to-end customer journey including subscription flow, charging flow, and notification mechanisms. 3.

Stakeholder

Coordination - Act as the primary implementation interface between telecom operators, technology teams.

- Conduct technical sessions, integration discussions, and requirement alignment sessions.
- Drive regular status meetings, progress reporting,



and escalation handling.
- Ensure explicit communication between internal and external technical stakeholders.
- Compliance & Governance - Ensure implementation aligns with telecom regulatory frameworks and operator technical guidelines.
- Implement consent frameworks, refund handling workflows, and anti-fraud safeguards as per operator policies.
- Testing & Quality Assurance - Define and manage UAT plans, test scenarios, and acceptance criteria.
- Coordinate with QA teams and operator technical teams for integration testing.
- Oversee pilot launches and ensure readiness for commercial deployment.
- Deployment & Post-Launch Stabilization - Manage go-live execution and production release coordination.
- Monitor platform performance post deployment.
- Handle defect tracking, issue resolution, and change management requests.
- Ensure SLA adherence and operational handover to support teams.

Required Skills & Competencies - Strong understanding of telecom ecosystem and Direct Carrier Billing workflows.

- Knowledge of telecom billing systems, charging gateways, and subscription platforms.
- Experience with API integrations and payment processing architectures.
- Strong project planning, execution, and documentation skills.
- Proficiency in project management methodologies
- Excellent stakeholder coordination and problem-solving capabilities.

Key Performance

Indicators (KPIs) - On-time project implementation and deployment success rate

- Integration completion turnaround time
- UAT success ratio and defect resolution efficiency
- Platform stability during post-launch phase
- Stakeholder implementation satisfaction

📌 Project Manager (Gurugram)
🏢 U2opia
📍 Gurugram