Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the workplace, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
Join our team at Thermo Fisher Scientific as a Senior Customer Service Representative, where you'll contribute to our mission to make the world healthier, cleaner, and safer. You'll provide exceptional support throughout the customer lifecycle, handling administration, order management, quotations, and master data maintenance. Working in a diverse setting,



you'll collaborate with cross-functional teams to deliver outstanding service while maintaining the highest standards of accuracy and professionalism. This role offers professional development prospects while contributing to groundbreaking scientific advances.

Roles & Responsibilities
Perform high end order processing tasks which requires in-depth knowledge and experience for assigned regions using Oracle JD Edwards, SAP, BaaN, PRMS, Macola, AS400 and other applications used by the function
Ensures adherence to all internal / external processes with no slippage on transactions taken up for financial impacting processes/actions
Solves complex problems, takes new perspectives using existing solutions, be an active participant of the process calls, share ideas with teams/partners to improve processes
Works independently and requires minimal guidance and acts as a resource for colleagues with less experience
Effectively collaborate across the team to

📌 Sr Customer Service Representative Bengaluru
🏢 Thermo Fisher Scientific
📍 Bengaluru