Executive Customer Care Non Voice Back End/non Voice Transaction Processing Complex Gurugram

Executive Customer Care Non Voice Back End/non Voice Transaction Processing Complex Gurugram

18 Aug
|
EXL
|
Gurugram

18 Aug

EXL

Gurugram

Description
Must have working knowledge on GDS (any) Must have knowledge of working on GDS Must have knowledge of Refunds, Fares & pricing Travel certification is required. Must have knowledge of different fare and routing types Good communication skills Valuable Travel geographical knowledge Maintaining high accuracy, productivity standards and should have willingness to learn. Will have Interaction with clients through email for query resolution and should build and maintain good working Relationships with customers. Participate in process improvement initiatives, be versatile and change ready in a energetic work environment.

Responsibilities
Assist in prototyping, testing, and documentation. Support developing product specifications and reports. Learn product development tools and methodologies. Participate in team meetings and discussions.

Qualifications
Graduate

📌 Executive Customer Care Non Voice Back End/non Voice Transaction Processing Complex Gurugram
🏢 EXL
📍 Gurugram

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