18 Aug
|
Hunarstreet Technologies
|
Mumbai
18 Aug
Hunarstreet Technologies
Mumbai
Customer Service – Sea Export
Co – ordination with various departments and customers to enable smooth
functioning and flow of information between various teams.
Co-ordinating of Land Side Services (CHA, CHB, CFS and Warehousing)
Part of Client Pitching Team from Operations and Procurement end.
Resolve conflicts between Shipper and Liner about their shipment.
Monitor vendor service delivery against SLA and frame agreements.
Increasing the operational efficiency within the organization.
Follow up with Carrier/Co-loader for onboard/loading confirmation.
Maintain flow of information between customer and carrier team about their shipment.
Handling regular customer service profile
Arranging for Transportation and custom clearance.
Monitoring post shipment documents along with invoices to customer
Create DSR for customer and internal assessment.
📌 Customer Service – Sea Export Ocean Mumbai
🏢 Hunarstreet Technologies
📍 Mumbai