Role Overview: We're looking for a sharp, proactive, and highly organized Program/ Project Manager - Business Operations to drive day-to-day execution across our business teams. You'll act as the connective tissue between senior leadership and various departments — making sure priorities are clear, action items don't fall through the cracks, and teams stay aligned and moving. This is a coordination and execution role, not a technical or site-based project management role.

Think of it as part operations manager, part chief-of-staff, part internal project driver Key Responsibilities Act as the main point of contact and coordinator across multiple business units and teams. Partner closely with business leaders to align on priorities, track deadlines, and manage expectations. Follow up with teams to ensure action items from leadership meetings are actually completed — not just logged.

Help oversee daily operations and ensure teams are following established SOPs. Identify day-to-day operational bottlenecks and suggest practical process improvements. Monitor team members across departments in a dotted-line coordination capacity.

Track timelines across ongoing initiatives and step in to unblock delayed or stuck tasks. Quickly understand different business contexts and write clear,



professional emails and updates for varied audiences. Distill complex, cross-team updates into concise, leadership-ready summaries.

Take on current and unexpected responsibilities as the business scales.

Key Requirements : Experience: 3–6 years in project management, business operations, program management, or a similar cross-functional coordination role — in a corporate/business setting (startups, IT, consulting, services, D2C, agencies, etc.). Construction, interiors, or site-based PM experience is not a match for this role.

Communication: Excellent written and spoken English, with the ability to shift tone naturally between peer-level messages and senior leadership updates.

Relationship Building: Skilled at following up firmly but diplomatically — even with people who don't report to you.

Work Ethic: High attention to detail and a genuine "get it done" mindset. Nothing slips through the cracks on your watch. Problem-Solving: Comfortable juggling multiple threads at once and adapting quickly as priorities shift.

Tools: Proficient with MS Office / Google Workspace (Docs, Sheets, Slides/Presentations, Email).

Discretion: Trusted to handle confidential business information with complete professionalism.

📌 Program Manager – Business Operations (Hyderabad)
🏢 Dollfine Business Services
📍 Hyderabad