Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

The Role:
The CRM/PRM (Partner Relationship Management) Support Engineer will work as part of the IT Digital Platforms CRM team to support and maintain Logitech’s Global Partner Portal and the associated Salesforce Sales Cloud application for the B2B Sales & Marketing organization. This position is based out of Chennai, India.

Your Contribution:
Move rapid. Speak up. Decide and own. Drive change. Exceed customer needs. These are some of the winning behaviors you’ll need for success at Logitech. In this role you will:
Manage the day to day IT support for Logitech’s Global Partner portal - act as the “expert” support for the Channel Operations team that handles user issues
Manage the enhancement requests JIRA queue and work as the Business Analyst on ongoing and future global partner portal projects
Partner with WW IT, Sales, Operations,



Finance & Marketing teams to extract and document business and technical requirements, lead design sessions, and organize training, user acceptance testing and delivery efforts
Collaborate with cross-functional teams to share information, build consensus, and help ensure work aligns with internal strategic priorities and achieves common goals
Work effectively with a wide range of stakeholders across the globe and at all levels of the organization. Build positive working relationships, drive robust team engagement and effectively manage escalations
Develop and maintain detailed knowledge of the business's current technology and infrastructure from a functional perspective
Serve as consultant to internal business groups on process improvement projects designed to improve their business results
Should be passionate about leveraging AI and automation to redefine our landscape, transitioning from a standard administrator into an expert AI operator within a three-year horizon.

📌 Prm/ Salesforce Administrator, Partner Experience Chennai
🏢 Logitech
📍 Chennai