Title- Product Manager

Location- Gurgaon (onsite)

About the Role- This is a building India's fastest at-home pet care platform - instant grooming today, with walking and a broader pet services stack on the roadmap. This role owns product end-to-end across our three surfaces: the Partner App (used daily by our grooming partners in the field), the Consumer App (where pet parents book and manage services), and the Website (our primary acquisition and trust-building surface). You'll sit close to the founders and operations team, translating real operational and customer pain points into shipped product - not writing specs that sit in a drawer.

What You'll Own

Partner App

- Booking assignment, routing, and job-status flows for on-ground groomers
- Earnings visibility, payout tracking, and incentive/tier logic surfaced in-app
- Onboarding, training (LMS-style modules), and verification flows for new partners
- Safety and SOP compliance features (checklists, photo/video proof of service)

Consumer App

- Booking flow - instant vs. scheduled, multi-pet booking, slot and address selection
- Pet profile management, membership/subscription upsell, and repeat-booking experience • Post-service ratings, feedback loops, and retention/reactivation nudges
- Payments, referrals, and offer/coupon infrastructure

Website

- Landing pages optimised for paid acquisition (Google/Meta) conversion
- SEO-friendly city and service pages as we expand beyond Gurgaon
- Lead capture,



WhatsApp click-to-chat, and booking handoff into the app funnel

Day to Day

- Own the product roadmap across all three surfaces, prioritising ruthlessly against a small eng team
- Write clear PRDs, wireframe flows, and work directly with design and engineering to ship
- Dig into operational data (fulfillment %, partner churn, booking drop-offs) to find the next problem to solve
- Run structured user research with pet parents and partners - not just internal assumptions
- Define and track the metrics that matter: conversion, activation, retention, partner productivity

What We're Looking For

- 3 to 6 years in product management, with at least one stint owning a consumer or partner-facing app end-to end
- Experience in on-demand, hyperlocal, or marketplace businesses (grocery, mobility, home services, logistics) strongly preferred
- Solid data instincts: SQL or willingness to get there fast; comfortable in dashboards, not just reports
- Bias to ship fast and learn, over long specs and long roadmaps

Good to Have

◦ Prior experience in pet care, home services, or gig-economy supply platforms

◦ Working knowledge of growth/performance marketing funnels (helps align website + app conversion)

◦ Familiarity with tools like Mixpanel/Amplitude, Figma, and Looker Studio

◦ Has personally used or cared for a pet - genuine empathy for the end customer

📌 Product Manger (Gurugram)
🏢 Employ
📍 Gurugram