Key Responsibilities
Sales Operations

Management • Own and manage end-to-end sales operations across LFR, Retail, and E-commerce channels.

Template 2011 HayGroup Annexure I : ABG Template • Ensure smooth order processing, inventory availability, replenishment, and fulfillment.
Develop and standardize operational processes to improve efficiency and reduce turnaround times.
Monitor business KPIs and drive corrective actions where required. 2.

Demand

Planning & Inventory Management • Work closely with merchandising and supply chain teams to forecast demand and maintain optimum inventory levels.
Monitor stock availability across stores, marketplaces, and warehouses.
Identify potential stock-outs, overstock situations, and liquidation opportunities.
Drive inventory accuracy and improve stock turns. 3.

Business

Analytics & Reporting • Create and manage daily, weekly, and monthly sales dashboards.
Analyze sales trends, channel performance, inventory health, and customer demand patterns.
Provide actionable insights to leadership for business decision-making.
Track achievement against budgets,



targets, and operational KPIs.
Retail & LFR Operations • Monitor store and LFR performance through sales reports and operational metrics.
Ensure timely replenishment and inventory availability.
Coordinate with store teams for promotions, stock transfers, and seasonal launches.
Support recent store openings and expansion initiatives. 5.

Process

Improvement & Compliance • Identify prospects for automation and process improvement.
Implement SOPs and best practices across channels.
Ensure compliance with company policies and operational standards.
Manage operational risks and proactively resolve issues.

Template 2011 HayGroup Annexure I : ABG Template 6. Cross-Functional Coordination • Collaborate with Sales, Marketing, Finance, Merchandising, Supply Chain, and Warehouse teams.
Act as a central point of contact for resolving operational challenges.
Drive seamless communication and execution across business functions.

📌 Operations Lead Simon Carter Karnataka
🏢 Financial services
📍 Karnataka