Key Responsibilities:
Support

Sales amp
Presales Team for presales activities
Handling Technical Support

Calls amp
Tickets
Resolving issues Remote Access, Phone Support, etc.
Installation amp
Configuration of IceWarp, MySQL Database, SSL, Linux amp
Windows Server OS
Installation amp; configuration of Security Solutions MDM, ZTNA
Performing

Migration amp
Go Live Activities
Present

Demos.
Handling

Presales queries L1L2

Qualification and Requirements:

Experience: 14 years previous Presales experience

Excellent Communication

Bachelors degree or equivalent

Skills amp
Competencies:

a Administration of Windows b Administration of Linux CentOS, Debian, Ubuntu c Network level skills d Email protocols SMTP, POP3, IMAP e MS SQL Server, MySQL Server Installation, configuration, fine tune, backup restore, query execution,



troubleshooting f Experience with ActiveDirectory and LDAP.

g Knowledge on VPN Technologiesh Knoweldge on MDM i Experience with the administration of Email Messaging amp
Archiving M365Google WorkspaceMS ExchangeLotusDominoPostmasterZimbraMdaemon j Experience in Virtualization VMWare, HyperV k Knowledge in SSL Certificates l Knowledge of helpdeskticketing system KayakoZendesk m Technical understanding Systems, Database, Networks n Very Positive communications skills English, written amp; spoken o High customer orientation, communication strength, team ability p Selfinitiative motivation willingness to learn q 5 years of experience in the same domain

📌 Presales Backend Executive Mumbai (India)
🏢 Hunarstreet Technologies
📍 India