18 Aug
|
Acura Solution
|
Mumbai
18 Aug
Acura Solution
Mumbai
:
Initiated an all-digital (Maximus) Business Loan NTB journey. Highlights include
Aadhaar based login; vKYC integration with process setting and agent hiring; Entity
KYC integration. Expected go-live in the month of May.
Collaborate with Policy, Product, BIU, Credit, Sales and Operations to come up with an productive digital journey.
Track adoption of recent system and understand reasons for cases getting punched in FinnOne.
Improved
Servosys adoption from 54% to beyond
95% in a span of 3 months by resolving major production issues highlighted by ground teams.
Production Stability Program – Undertook a 3-month initiative of driving 200 plus bugs/enhancements through development cycles, testing in UAT and Beta (preprod)
server and moving to production. Number of issues raised reduced by more than 60%
for subsequent months.
Mentored a team of 4 managers on the entire process
📌 Product Manager Vkyc Mumbai
🏢 Acura Solution
📍 Mumbai