Company Description K12 Techno Services Pvt. Ltd. is a leading education services provider in India, supporting K–12 schools across academic, administrative, technological, and operational areas. Established in 2010 and headquartered in Bengaluru, the company partners with schools to build high-quality, student-focused learning environments.

With a network of 110+ schools in major cities such as Hyderabad, Chennai, Mumbai, Bengaluru, Gurgaon, Kolkata, and Pune, K12 Techno Services enables educational excellence at scale. Backed by reputed investors, the organization offers a stable, growth-oriented platform for education professionals. Its culture of innovation and collaboration focuses on reshaping school education in India through forward-thinking strategies and effective execution.

Role Description The Parent Relationship Officer is a full-time, on-site role based in Coimbatore. This role involves serving as a primary point of contact for parents, addressing inquiries, concerns, and feedback in a timely and professional manner.

The Parent Relationship

Officer will coordinate with school administration and academic teams to support admissions, fee-related queries, communication initiatives, and parent engagement activities. Daily responsibilities include managing parent meetings,



maintaining accurate records of interactions, supporting resolution of issues, and promoting a positive, trust-based relationship between families and the school. The role also includes contributing to outreach and retention efforts, aligning communication with the school’s values and service standards.

Qualifications

- Ability to manage and nurture Business Relationship Management and Customer Service interactions with parents and stakeholders.
- Basic understanding of Finance and school fee processes to handle fee-related queries and provide clear guidance.
- Strong Communication skills, including clear spoken and written communication and active listening.
- Exposure to Sales or admissions processes, with the ability to support enrollment and retention initiatives.
- Relevant experience in school operations, education services, or customer-facing roles is preferred.
- Bachelor’s degree in any discipline; qualifications in education, administration, or management are an advantage.

- Proficiency in MS Office and basic digital tools; ability to maintain accurate records and reports.
- Strong interpersonal skills, problem-solving ability, and a calm, empathetic approach to conflict resolution.

📌 Parent Relationship Officer (Coimbatore)
🏢 K12 Techno Services
📍 Coimbatore