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Are you ready to take ownership of cash collections and drive impact across markets as OTC Collection Associate? Join us in a role where you’ll manage receivables, strengthen cash flow, and partner with teams across regions.

A great benefits package is offered in a culture where career development, with ongoing manager guidance, collaboration, flexibility, diversity, and inclusivity are all intrinsic to our culture. There is a huge investment in SHL currently so there’s no better time to become a part of something transformational.

What You Will Be Doing

- Send out invoices, monthly statements, calling clients in line with the cash collections process.
- Accountable for all cash collections for India and International region including risk management and efficient cash flow cycle.
- Management of DSO for India & Internationally allocated Business Unit.
- Work collaboratively with the local Sales team to aid and assist negotiations and escalations with the joint ambition of reducing the age profile of receivables.
- Provide management with timely and accurate reporting and analysis that includes cash collections forecasts.
- Oversee all unallocated/unidentified credits and Drive targeted AR reductions.
- Help improve relevant controls whilst maintaining quality of output in a KPI driven environment to achieve monthly bookings, billing, and collections targets.
- Promote and develop excellent working relationships across all internal and external stakeholders, placing the customer at the heart of any agreement.

Essential

What We Are Looking For

- Strong experience in accounts receivable and cash collections processes.
- Ability to manage DSO, reporting,



and work with cross-functional stakeholders.
- Good communication skills with a proactive approach to problem-solving and negotiations.

Desirable

- Experience handling multiple markets and complex receivables.
- Exposure to KPI-driven environments with a focus on continuous improvement.
- Ability to identify control gaps and drive process enhancements.

Get In Touch Find out how this unique prospect can help you achieve your career goals by applying to our knowledgeable Talent Acquisition team. Choose a new path with SHL. #SHL #CareersAtSHL #Finance #OTC

About Us

- We unlock the possibilities of businesses through the power of people, science and technology.
- We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, ground-breaking science and business transformation.
- When you inspire and transform people’s lives, you will experience the greatest business outcomes possible. SHL’s products insights, experiences, and services can help achieve growth at scale.

What SHL Can Offer You Diversity, equity, inclusion and accessibility are key threads in the fabric of SHL’s business and culture (find out more about DEI and accessibility at SHL )

- Employee benefits package that takes care of you and your family.
- Support, coaching, and on-the-job development to achieve career success
- A fun and flexible workplace where you’ll be inspired to do your best work (find out more LifeAtSHL )
- The ability to transform workplaces around the world for others.

SHL is an equal opportunity employer. We support and encourage applications from a diverse range of candidates. We can, and do make adjustments to make sure our recruitment process is as inclusive as possible.

📌 OTC Collection Associate (Gurugram)
🏢 SHL
📍 Gurugram