Operations Coordinator

Department: Operations

Working Hours: 10:00 AM – 7:00 PM

Working Days: Monday to Saturday

Location: East delhi preet vihar

Job Summary

We are looking for an Operations Coordinator to manage and monitor daily operational activities across Service, Sales, Warehouse, and E-commerce teams. The role requires strong coordination, follow-up, Excel skills, and the ability to ensure that all assigned tasks are completed on time.

Key Responsibilities

- Plan and monitor daily complaint routes for technicians.
- Maintain daily Excel records of technician visits, service status, and warranty bill checks.
- Monitor daily dispatches and coordinate with the Warehouse team for timely processing.
- Prepare and share the end-of-day dispatch status report with the MD.
- Coordinate with the Sales Team regarding client complaints and follow up with Complaints Team timely resolution.
- Maintain daily stock records and monitor stock availability.
- Coordinate with the E-commerce team for daily orders, processing, and dispatches.
- Monitor daily leads received and ensure Sales Executives are properly calling and following up.




- Monitor Staff assigned work and ensure timely completion.
- Maintain and monitor spare-parts inventory and report shortages or requirements to management.
- Coordinate between Service, Sales, Warehouse, and E-commerce teams for smooth daily operations.
- Track pending complaints, dispatches, stock issues, leads, and other operational activities.
- Prepare and share daily operational status reports with management.
- Ensure proper follow-up on all assigned tasks to avoid delays and pending work.

Required Skills
- Good knowledge of MS Excel and daily MIS reporting.
- Strong coordination and follow-up skills.
- Good communication english and interpersonal skills.
- Ability to manage multiple tasks and priorities.
- Solid attention to detail and problem-solving ability.
- Ability to coordinate with multiple departments.
- Responsible, proactive, and disciplined approach to work.

share cv - (phone hidden)

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Operations Coordinator (Delhi)
🏢 Energie Fitness
📍 Delhi