19 Aug
|
Enovexa Solutions
|
Kochi
19 Aug
Enovexa Solutions
Kochi
Operations Coordinator
Enovexa Solutions Pvt. Ltd. is a growing technology and digital solutions company providing services in digital marketing, software development, website development, branding, graphic design, video production, and business solutions.
We are looking for an experienced Operations Coordinator who can take ownership of project coordination, internal operations, team follow-ups, client communication, and timely project delivery.
Experience : Minimum 5 Years
Employment Type :Full time
Location : Kochi, Kerala
Role Overview The Project & Operations Coordinator will be responsible for coordinating multiple projects, managing internal teams, tracking deliverables, ensuring deadlines are met, and maintaining smooth communication between clients, management, and execution teams.
Key Responsibilities
- Coordinate and monitor multiple client projects from initiation to completion.
- Create project timelines, task assignments, and delivery schedules.
- Coordinate with graphic designers, digital marketing teams, developers, video editors, and other internal teams.
- Allocate tasks and follow up with team members to ensure timely completion.
- Monitor daily project progress and identify delays or operational issues.
- Maintain project trackers, task sheets, reports, and documentation.
- Coordinate with clients regarding project requirements, feedback, approvals, and deliverables.
- Ensure client requirements are clearly communicated to the respective teams.
- Track revisions, pending approvals, and outstanding client requirements.
- Conduct regular project follow-ups and provide status updates to management.
- Ensure projects are delivered within agreed timelines and quality standards.
- Identify operational bottlenecks and recommend practical solutions.
- Support management in improving internal workflows and operational processes.
- Coordinate meetings and maintain proper action points and follow-ups.
- Monitor team productivity and project performance.
- Coordinate with the sales team for proper project handover after client confirmation.
- Ensure smooth transition of projects from sales to execution.
- Maintain client-wise project records and delivery history.
- Prepare daily, weekly, and monthly project and operations reports.
- Handle escalations and coordinate with relevant teams for quick resolution.
- Ensure company processes, policies, and reporting systems are followed.
- Support management in implementing new processes, tools, and operational strategies.
Required Skills
- Minimum 5 years of experience in project coordination, operations, project management, or a similar role.
- Strong project management and coordination skills.
- Excellent communication and interpersonal skills.
- Strong leadership and team coordination abilities.
- Excellent follow-up and deadline management skills.
- Ability to manage multiple projects simultaneously.
- Strong problem-solving and decision-making skills.
- Good understanding of workflow and operational processes.
- Proficiency in MS Excel, Google Sheets, Google Workspace, and project management tools.
- Strong documentation and reporting skills.
- Ability to work under pressure and meet strict deadlines.
- Client-handling and relationship-management skills.
Preferred Experience
Experience in any of the following industries will be an advantage:
- Digital Marketing
- IT / Software Development
- Web Development
- Graphic Design
- Creative Agencies
- Advertising
- Media & Production
- Event Management
Key Performance Indicators
- On-time project delivery.
- Effective team coordination.
- Reduction in project delays and pending tasks.
- Proper tracking of deliverables and revisions.
- Client satisfaction and communication.
- Team productivity and task completion.
- Accuracy of project documentation and reporting.
- Efficient implementation of operational processes.
Ideal Candidate The ideal candidate should be highly organized, proactive, responsible, and confident in handling teams and clients. The person should have robust ownership, excellent follow-up skills, and the ability to manage multiple projects while ensuring smooth day-to-day operations.
Work Location: In person
📌 Operation Coordinator (Kochi)
🏢 Enovexa Solutions
📍 Kochi