HCLTech is hiring for MIS Analyst !!! Role - MIS Designation - Analyst ? Experience: min 3 year ?Location: Noida ? Shift : Rotational Shift Role Summary : Responsible for managing MIS reporting, dashboards, and data analysis for DPO operations, ensuring accurate, timely, and insightful reporting to support business decisions.
Key Responsibilities : · Manage daily/weekly/monthly MIS reports and dashboards (SLA, AHT, HC, Productivity, etc.) · Ensure data accuracy, consistency, and timely delivery · Perform data analysis and RCA to identify trends and gaps · Drive automation using Excel, Power BI, and other tools · Collaborate with Operations and WFM for reporting requirements · Lead and mentor MIS team; ensure SLA and quality adherence Skills Required : · Advanced Excel (Pivot, Power Query; VBA preferred) · Power BI / Tableau · Basic SQL (preferred) ? Interested !!
How to apply ?
Please
Share your Resume to
[email protected] with following details Total year of experience Current CTC Expected CTC Notice Period. Why choose HCLTech ? A excellent place for MIS candidates to learn, grow, and work on innovative global projects with a supportive team environment. Only relevant candidates will be considered.
📌 MIS Analyst (Noida)
🏢 HCLTech
📍 Noida