Key Responsibilities
Product & Technical Documentation
Develop and maintain product manuals, feature guides, configuration guides, admin handbooks, API documentation, SDK references, and release notes.
Document internal processes, product workflows, troubleshooting steps, and integration procedures.
Maintain versioned documentation aligned with product releases, architecture changes, and recent features.
Video

Tutorials & Multimedia Content
Create end-to-end video tutorials demonstrating product features, setup steps, configurations, and best practices.
Produce onboarding videos, UI walkthroughs, and module-specific training videos for clients.
Script, record, edit, and publish high-quality videos (screen recordings + voice over).
Cross-Department Documentation
Work with Product, Engineering, QA, DevOps, Training, Support, and Sales to gather accurate information.
Prepare documentation for internal knowledge sharing, onboarding, process standardization,and client education.
Ensure consistency in tone, terminology, and structure across all documentation assets.
Diagrams, Visuals & Formatting
Create diagrams, flowcharts, sequence diagrams,



and architecture visuals using tools like Lucid chart, Draw.io, PlantUML, or Mermaid.
Present complex information through simplified visuals and structured formats.
Quality

Review & Documentation Standards
Define and enforce documentation templates, style guidelines, and review processes.
Edit and improve content written by product, engineering, and support teams.
Periodically audit and update outdated content.

Requirements
Educational

Qualifications
Bachelor’s degree (or equivalent)
Required Skills & Qualifications
3–5 years of experience in technical writing for software/SaaS products.
Solid ability to understand and document APIs, microservices, UI/UX workflows, and technical concepts.
Excellent written and verbal communication skills with solid attention to detail.
Proficiency in documentation tools: Confluence, Markdown, Notion, Git-based documentation, or similar.
Experience with video creation tools such as Camtasia, OBS, ScreenFlow, Adobe Premiere, or equivalent.

📌 Technical Writer Hyderabad (India)
🏢 TalentXplore
📍 India